Ethics and Technology

Introduction The main function of whatsoever business is to be a business, and in order to accomplish progress, many companies opt to amalgamate technology as an aid. The right technology implemented helps employees be more efficient and it helps customers get a better and withal faster service. When implementing any type of technology in an organization, in that location are several aspects to affiance into consideration. Some of those factors are the by-line: set and manage ethical standards, how will it affect the go with culture, and study if the new technology will affect any aspects human resources. Ethical Standards When using technology to service customer accounts, employees have access to sensitive information. Take the nonessential of what happened with Verizon tuner back in 2008. It became known the call records for President-elect Barack Obamas carrel band had been breached by some of the companys employees. up to now though it was later nonified by Obamas spokesman Robert Gibbs that the cell phone had not been apply by Obama recently, Verizon tuner decided to take immediate action on the matter. An investigation took place to celebrate out who were the employees who were responsible for the incident and they were immediately let go from the company.

Because of the actions of a few employees, Verizon had to then provide an explanation not only to Obama but to all of its customers as to how and wherefore this incident came about. Because there was an ethical damage that was done and made public, Verizon Wireless had the duty to reassure all customers their information is well-protected and it is not lots situations like these come about. It could be assumed because of the technology used within the organization and human curiosity, were the primary factors as to why the employees were tempted to look at President-elect Barack Obamas cell phone records. It was as well the use of technology that helped the organization find out what employees were the ones that accessed and overlap the... If you want to get a full essay, order it on our website: Orderessay

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